ABOUT ME

I’m Francine Hancock, Operations & Systems Strategist, founder, and partner to growing brands. Married for 13 years and a mom to identical 8-year-old twins, I know the value of time, clarity, and systems that support both business and life.

With over 20 years of experience, I help small to mid-sized businesses scale with intention—turning complex operations into efficient, scalable systems. My work spans the Indie Beauty industry and beyond, partnering with founders ready to move from reactive operations to confident growth.

FMCH is a boutique consultancy for founders who want their business to run as beautifully as their brand. We specialize in operations strategy, systems design, and technology integration, creating back-end systems that support growth—not chaos.

Our expertise includes Salesforce, QuickBooks, Asana, Trello, Slack, Google Workspace, Microsoft Teams, and Microsoft Outlook. Every solution is customized to your business needs.

• End-to-end operations and project leadership
   
• Strategic partnership with founders and executive teams
   
• Business process analysis and future-state systems design
   
• Requirements documentation and functional solution design
   

• Liaison between leadership, employees, and external partners
   
• CRM and QuickBooks setup, optimization, and reporting
   
• Workflow refinement, documentation, and policy development
   
• Support across beauty, construction, property management, and more
   

Time is the ultimate luxury. Our mission is to give it back to you—by automating, simplifying, and supporting your business so you can focus on your customers, your vision, and your life